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If you've lost your important data due to
a hard drive crash, virus or any other malware, we can most likely restore that
data like it never happened. We provide the latest data recovery tecnique and
capability in Apple data recovery, and we support both versions of the
Hierarchical File System; HFS and HFS+. The same no data-no charge guarantee
that we offer on PC hard drives, also applies to Apple Mac, Powerbook and
Xserve systems. Many companies say they can recover data from Apple computers,
but most of them outsource their work. We actually have several different Apple
recovery methods that we utilize . A drive that may be unrecoverable utilizing
one method may be perfectly recoverable using another. We can recover data from
any Apple computer, using just about any Apple Operating System(OS) including:
OS 8.0
OS 8.1
OS 8.5
OS 8.5.1
OS 8.6
OS 9.0
OS 9.0.2
OS 9.0.3
OS 9.0.4
OS 9.1
OS 9.2
OS 9.2.1
OS 9.2.2
OS X v10.0 (Cheetah)
OS X
v10.1 (Puma)
OS X v10.2 (Jaguar)
OS X v10.3 (Panther)
OS X v10.4
(Tiger)
OS X v10.5 (Leopard)
If your Apple hard drive or Xserve
RAID disk has suffered a mechanical failure there is still a good chance of
recovering your data successfully. In most cases, a physically failed hard
drive is a result of either an electronics failure or a head failure. We don't
get your drive functioning to the point that we would ever recommend you use it
again, we simply get it operational so that we can pull a good image of the raw
data contained on the drive. Once we have that image, we then perform our
recovery operation and restore the data onto the media of your choice.
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Recovery
Process |
Each recovery case begins with a free evaluation to
determine the potential for recovery and to provide a firm price-quote for your
review. The initial diagnosis determines whether the media is accessible to our
lab equipment. If so, the first priority is to create a raw image of the data
on Sherlock Data Recovery Services media so that logical analysis can determine
the nature of the data loss situation. If the media is inaccessible our
facilities will test the components and closely examine its internal health to
determine the extent of physical damage.
Recovery of crashed hard disks often involves replacing
failed or damaged components in a clean environment and using specialized
hardware and software tools to create the raw image. Failed components
typically include electronics, read/write heads, head assemblies, magnets and
drive motors.
Logical recovery uses the raw image by examining the
low-level data sectors and determining what fixes to filesystem structures are
needed to get access to the important data. Sometimes the existing filesystem
structures are missing or damaged so much that data has to be extracted
directly from one or more fragments of the raw image.
Sherlock Data Recovery Services Data Recovery
programmers have created a full set of software tools used by our experts to
analyze, fix and recover data from raw images of all operating systems. Once a
recovery has been successfully performed, file lists are created and data
validity is checked.
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Recovery
Pricing for Single Hard Drives |
Each data recovery case has its own unique
characteristics. Based on the high volume of cases handled by Sherlock Data
Recovery Services we can classify most single hard drive recoveries into two
broad categories : External and Internal. |
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Turn-Around
Data Recovery Time |
Sherlock Data Recovery Services has geared its entire
service to recover your data as fast as possible. When dealing with such a wide
variety of problems, estimating time before the problem is diagnosed is
difficult. That is why, each recovery case starts with a free evaluation.
The free evaluation is started immediately on receipt of
the media and generally takes 2 to 24 hours to complete. The process involves
several hours of work and testing. (Mirroring alone may take up to 24 hours of
computer time with extensive re-tries for badly damaged devices.)
Complete recovery turn-around time including analysis
and recovery is usually between 1 and 5 days. Some severe cases can take
considerably more time.
Our hours of operation are 9am to 7pm EST Monday to
Saturday. If you have an emergency situation, we have technical staff on
call for weekends and after hours in all locations.
Call
(800) 267-4712 or in New York (212)
249-9888 or in Pennsylvania (570) 895-4340
Time estimates are based on procedures and expertise
required to recover the data you require. You are not charged by the hour. A
firm quote is provided for your approval following the evaluation.
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Preserving your Warranty |
Sherlock Data Recovery Services has established
agreements with most manufacturers regarding preserving warranty during data
recovery service. Please Inquire about any given maufacturer.
If the seals on a media must be broken in order to
extract data, Sherlock Data Recovery Services will re-seal the media upon
completion of service with a tamper resistant sticker which the manufacturer
will accept for warranty purposes. You will also receive an invoice receipt to
indicate you have pursued data recovery services with Sherlock Data Recovery
Services.
When in doubt, enquire with the manufacturer about
keeping your warranty while pursuing data recovery. |
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Critical
Response Options |
If you have a critical situation and need immediate
help, Call us at (212) 249-9888. The
Critical Response Service is available 24 hours a day, 7 days a week. Fees for
this service start at $5000.
Critical Response Service at our
facilities
This service is for mission critical data recovery, where
the media can be taken to one of our facilities. In the facility, dedicated
resources and critical response team members are committed to around the clock
to your recovery case until its resolution.
Onsite Service
This service is available
for situations where immediate shipping to one of our facilities is not
feasible or desirable. A technical expert or team of engineers can be
dispatched to stabilize and analyze the circumstances of your failure. Response
is as fast as possible. For example the time it takes to catch the next plane
to your location. This service is not for everybody but if you have a situation
that merits this level of service, Sherlock Data Recovery Services is ready to
do what is necessary to get the job done.
Our Critical Response Team is comprised of best
data recovery experts. They are called on for every kind of situation
imaginable from multiple drive multi-Gigabyte and Terabyte RAID servers ,
Jukeboxes, custom installations and configurations, SQL Database corruption, to
tape failure and custom file extraction from corrupted backup sets. Whatever
the situation, these technology gurus are ready to recovery your data.
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