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For emergency service Call our emergency response team to arrange it at: (212) 249-9888

Section 1 of 3 - Contact Information

Company Name: 

* Contact Name: 

 First Name Last Name

* Address: 

* City: 

* State/Province: 

* Zip/Postal Code: 

* Country: 

   Specify Other: 

* Phone: 

  e.g 212-249-9888

Phone2

Fax: 

* Email  Address:

Referred By: 

Section 2 of 3 - Details of Case
Security related Recovery:
  Trojan(s) Virus(es) Worm(s) encrypted file problem(s)
Password problem(s)Sabotage by user(s)
Other Security Related Issue  
Hardware failures:
    Make(s) , Model(s), Size(s)/Version(s)
  IDE Hard Drive
  SCSI Hard Drive
  Raid 2
  Raid 5 External Drive Array
  Desktop/workstation
  External Drive Box
  Jaz Cartridge
  Magneto-Optical
  Memory Card
  Microdrive
  USB hard Drive
  Notebook
  Server failure
  Floppy diskette(s)
  Broken or torn digital Tape(s)
  Scratched/cracked CD-ROM(s)
  PDA hardware
  Blackberry hardware
  Other Failure
Operating System(s) Affected
    Make and/or version
  Machintosh OS X
  Windows98/NT/2000/2003/XP
  Linux
  Sun Solaris
  Unix
  OS/2
  VMS
  Other Operating system
Conditions effecting hardware failures
  Hardware got wet or damp
Hardware over heated
Hardware was crushed
Hardware was frozen
Hardware was magnetized
Hardware was hit by lightning or power surge
Hardware is Radioactive and packed in lead shielding
Hardware is fused together
  Other Hardware condition
Application software issues:
  Microsoft Office file corruption
Lotus Notes Mail database corruption
Exchange server mail database corruption
Winzip file corruption
Tar file corruption
  Database corruption
  Other Software Issue:

* Sherlock Data Recovery Services can break the seals on the media if required? 
Yes     No
* Is data being recovered as part of any legal matter? 
Yes    No
 What is the priority of the folders and most important files to be recovered?
 Describe the circumstances of the failure and any remedies that have been tried :

Section 3 of 3 - Conditions and Terms of Service

*  Yes, I Agree     No, I Do Not Agree

 

* Date:

* Approved By:


 

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